Case study business process management soa scenario

Case study business process management soa scenario

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Bpm Case Study

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An important part of this responsibility is IT's ability to react on changes in a quick and efficient manner.

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Process-Driven SOA Development

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An important part of this responsibility is IT's ability to react on changes in a quick and efficient manner.

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SOA in Practice: Case Study in BPEL and SCA

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In addition, BPA Publisher can be used to share the process definition with other interested parties in order to foster collaboration.

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Suffice to say that a signficant effort is also required to implement the presentation layer and associated controller logic, as well as a well defined data access layer. In addition, the company's efforts to increase efficiency, which placed a high priority on the ability to systematically identify process bottlenecks, further increased the need for process modification.

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Our experience with the transformation has been mostly positive.

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The team involved in this project learned through experience how to take a business process and implement the process in BPEL, invoking services in the SCA architecture. This includes the definition of sensors to monitor the process execution and the development of a BAM dashboard.

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Manual processes are eliminated, therefore improving timeliness and accuracy with which new vendors and products are introduced.

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This has the disadvantage of lacking modularity, but has the advantage of ease of deployment. Based on these observations, Jonathan notes the following key findings:

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WS Manager is a useful tool in the process execution phase. Working from the design of the application, the team parceled out construction tasks that flowed logically from the modular design of the application.

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The Use Case fully describes one use of the system, and the collection of use cases fully describes all uses of the system.

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Examples of KPIs include activity turn-around time, activity cost, etc. Application of the process portal pattern The process portal pattern addresses the need to add process flow capability to current processes and the need to interject human tasks within process flows.

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In addition, BPA Publisher can be used to share the process definition with other interested parties in order to foster collaboration. We chose to deploy services across a heterogenous hardware and operating system landscape to demonstrate virtualization in an SOA and to some degree for convenience in the demonstration.

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BAM has proved important particularly for process owners, who are able to monitor the process execution in real time.

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Information is stored in silos, requiring nightly batch processes to perform synchronization between databases and therefore making it cae to trust the accuracy and quality of information. Older technologies should be phased out.

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For a complete template of the service specification document refer to the downloads section of this article. For example, they would like metrics in the online-to-store process to measure the percentage of items returned by a specific customer, and metrics around what percentage of a particular product are returned after purchase to provide insight about possible defective product lines.

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To make process-centric SOA projects successful some organizational changes are required. Redundant processes should be discontinued, and similar processes should be merged into singularly integrated processes.

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We use your LinkedIn profile and activity data to personalize ads and to show managemeng more relevant ads. In addition to executing processes, a process server provides other valuable information, including a process audit trail, lists of successfully completed processes, and a list of terminated or failed processes.

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It currently takes too long to introduce a new return policy for a specific product line. Automated processes are more efficient than manual processes.

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The process involves twenty-five different roles, implements more than forty business rules, and defines seven key performance indicators. The document providers are visible to the sceanrio in the case information display.

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One of those developers was also the process modeler. Finally, the captureCurrentState operation allows clients to display progress information.

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Regarding access control, IBM Tivoli Access Manager ensures JKHLE employees at retail stores, corporate headquarters, and customer service representatives have access only to functionality that is permitted to their roles. It is worth mentioning that the BPA Suite has good support for processes with human tasks such as our example process.

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Process control is an important part of this phase, during which process supervisors or process managers control whether the process is executing optimally.

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Application of the end-to-end service management pattern Service management covers aspects of monitoring and managing SOAs. The system sends notices to the selected providers.

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At that point, the process is complete. Software developers require time to modify application behavior. The figure below shows an example dashboard developed for the process:. The staging system notifies the case system of the submission and the submission is added to a case"s evidence collection.

She tells Thomas that IBM has 30 years of experience in the retail industry and has consultants working with customers on retail solutions. Exercise caution also with the end events, which do not actually end the BPEL process, as you might expect.

Event types are identified by a name, whose format is unspecified by the service, but are suggested to follow the rules for unique domain names. Product information management focuses on centrally managing information about products, with a focus on the data required to market and sell the products through one or more distribution channels. Another part of the architecture is the Rule Engine, which serves as a central place for business rules.

We must identify individual activities that are atomic from the perspective of the execution. Modeling the process was the first challenge in the project. The document providers are visible to the examiner in the case information display. Information is stored in silos, requiring nightly batch processes to perform synchronization between databases and therefore making it difficult to trust the accuracy and quality of information. After sending the initial communication, the process monitors the progress of the request.

Business services are responsible for fulfilling the individual process activities. Finally, Tivoli Federated Identify Manager supports a security token service that is used to map identities and tokens as they flow from service consumers through an ESB to services. This has the disadvantage of lacking modularity, but has the advantage of ease of deployment. One approach to building an extendable service might be to statically configure it with the attributes of the object types, using XML or similar means.

These SOA atomic patterns represent a roadmap for implementing new product introduction solutions. Business data is mapped to variables. Application of the master data management for product information management pattern Master data management for product information management PIM illustrates how to reconcile item data with a single, definitive, master source that can serve as the reference source when item information exists in many different places.

The proposed process can also eliminate multiple manual steps and redundant processes. They also change in order to make the company more competitive. SOA provides the ability to divide the work along service component boundaries with associated development tasks as shown in the diagram below. Business value of adoption By adopting consolidation, JKHLE can benefit from the virtues of having timely, accurate data that they can trust for decisions to be made upon.

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